Shipping Policy

Welcome to Fawaha Shop. We are committed to delivering your orders safely, quickly, and efficiently. Please read our shipping policy carefully before placing an order.

Order Processing

• All orders are processed within 1–3 business days after successful payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

• During sale periods, festivals, or high order volumes, dispatch times may be slightly delayed.

Shipping Coverage

We currently ship across:

• All major cities and regions within India

• Selected international countries (subject to courier availability and customs regulations)

Estimated Delivery Time

Within India

• Metro Cities: 3–5 business days

• Other Locations: 5–8 business days

International Orders

• Estimated delivery time: 7–15 business days

• Delivery timelines may vary depending on customs clearance and destination country regulations.

Shipping Charges

• Shipping charges are calculated at checkout based on:

  • Delivery location

  • Product weight

  • Courier partner availability

• Free shipping may be offered on selected orders, promotional campaigns, or minimum purchase values.

Order Tracking

Once your order is shipped, you will receive:

• A confirmation email or SMS

• Tracking details and courier information

You can track your shipment using the tracking link provided after dispatch.

Delayed Deliveries

While we strive to deliver orders within the estimated timeframe, delays may occur due to:

• Weather conditions

• Courier issues

• Customs clearance

• Remote area delivery limitations

• Public holidays or unforeseen circumstances

In such cases, we will keep you informed regarding your shipment status.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details at checkout.

If an incorrect or incomplete address is provided:

• Delivery delays may occur

• Additional shipping charges may apply for re-delivery

• Orders returned due to incorrect address details may not qualify for free reshipping

Damaged or Missing Packages

If your order arrives damaged or incomplete:

• Please contact our support team within 24–48 hours of delivery

• Share your order number and clear images of the package/product

We will review the issue and assist you with a suitable resolution.

International Customs & Duties

For international orders:

• Customs duties, import taxes, or additional fees (if applicable) are the responsibility of the customer

• These charges are determined by the destination country’s customs authorities

Contact Us

For any shipping-related queries, please contact us through the support details available on Fawaha Shop.

We are committed to providing a smooth and reliable shopping experience for all our customers. (fawaha.shop)